Are you new to the world of multiculturalism and wondering how you can move forward and learn more? Consider using the consultation services available through COMPASS.

Cultural Competence (CC) is defined as a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables that system, agency or those professionals to work effectively in cross-cultural situations (Cross et al., 1989; Isaacs & Benjamin, 1991).

Organizations have a culture of policies, procedures, programs, and processes and incorporate certain values, beliefs, assumptions, and rituals. Organizational cultures echo mainstream culture (the dominant culture) as far as time orientation, perception and use of time (among others). An organizational culture might not take into consideration every culture represented on staff, so that’s where skill building comes in.

A CC organization will not only bring together knowledge, awareness, and sensitivity but will also transform them into policies, practices, standards, behaviors that make everything work. 

Whether you are selling a product or providing services, effective delivery of your product to a culturally diverse community requires careful attention to language, messaging, and relationships. Let our professional COMPASS team and our collective wisdom from years of experience working with diverse communities and working abroad help you shape your message and establish key relationships.

To effectively recruit and retain a culturally diverse workforce requires careful attention to detail.  Let our professional COMPASS team review your policies and procedures for culturally appropriate nuances that impact your workplace.

COMPASS will meet with you and help you thoroughly analyze your needs. We’ll provide an assessment of your current situation and then identify the directions that are right for you.