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309 Genesee St.
Utica, NY 13501
P: (315) 738.1084
F: (315) 738.1168
info@culturecompass.orghotline
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  services
CULTURAL COMPETENCE TRAINING

Navigating in a diverse community is all about discovery. There isn’t just one single strategy that businesses, agencies, or organizations can use to maximize their success. At COMPASS, we are committed to helping you grow by encouraging multiculturalism. We offer several services that can help you achieve that goal:


 “Over the past years a good working relationship has developed between the Utica Police Department and the Mohawk Valley Resource Center for Refugees. It only made sense to have COMPASS help us with in-service and new hire training aimed at awareness of cultural differences. The staff was very interested in learning about the police service and how cultural differences impact the work of officers as well as the community as a whole. When we received Cultural Competency training, the instructors from COMPASS were thoughtful in their presentation, tailoring it to our schedule and our needs. I would recommend COMPASS to other organizations in need of similar training. I think the commitment of COMPASS and staff is exceptional. They work hard to bridge cultural differences through understanding.” ~Captain Clay Stephens, Utica Police Department

Do you interact with individuals from other countries or cultures in your workplace or daily life? Are you frustrated because communication is sometimes difficult? Is understanding and follow-through incomplete or non-existent? Do you hesitate sometimes because you are unsure if you will offend others?

If you answered yes to any of the above questions, or have other concerns of your own, COMPASS may have the answers you need. We offer cultural competence training to address the above-mentioned needs and more.

Cultural competence consists of the following four elements: awareness, knowledge, skills, and commitment. Through our trainings, we help people increase their awareness of cultural differences, expand their knowledge about these differences, learn skills to achieve successful interactions with people of different cultures, and make personal commitments to continue learning about diversity in their workplace and community.

Our trainings will help you grow into a culturally competent organization. We’ll help you to:

  • Promote inclusion, equality and teamwork;
  • Increase respect and mutual understanding among employees, among managers and their staff, and among leaders;
  • Increase participation and involvement of other cultural groups;
  • Harness the creative powers of the whole organization through fresh ideas, new perspectives and strategies;
  • Cultivate open-mindedness, foster risk taking and a commitment to learning;
  • Lead to a richer, more sophisticated and more effective organizational culture;
  • Strengthen management and leadership functions.

For more information on our cultural competence services, please contact us. We’ll point you in the right direction, and help you every step of the way.

 

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